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Cancellation Policy

Divi Health Care Pvt Ltd we strive to ensure a seamless shopping experience. However, we understand that there may be circumstances where you need to cancel an order. Please review our cancellation policy below:

1. General Cancellation Guidelines

Orders Once Dispatched: Orders that have already been dispatched are not eligible for cancellation. Discount Vouchers: Discount vouchers are intended for one-time use only and will be considered used, even if the order is canceled. Loyalty Points: If loyalty points were redeemed for the order, they will be credited back to your account in the event of a cancellation

2. Refunds for Returns or Cancellations

Refund Process:

Refunds will be initiated only after the product is returned to us and successfully verified for its condition and packaging.

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